Who is responsible for the electric meter installed at the customer’s premises?

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The Rules of Service stipulate that the meter is the property of Eneo and must be accessible to the later at all times without prior notification; it is also under the responsibility of the customer who must jealously take care of it and guarantee its security. We strongly recommend that customers or their representatives be systematically present during checks at their home.

Customers should also assess the reliability of their meter by doing an internal study at home, or an inventory of the capacities of the devices installed and their operating times. This can make them more alert customers, and help them to monitor/control their consumption.