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Cut of network without information

In case of power cut, Eneo Cameroon shall be required to inform customers under the following the conditions:

  • If the power cut is justified by works on the network; Eneo Cameroon is required to first inform affected customers through the press within a period of at least 72 hours prior to the execution of the said work;
  • If the power cut is due to external incidents or events (line tripping, atmospheric disturbances, accidents, network collapses, or any other fortuitous event outside the control of Eneo Cameroon); Eneo Cameroon will be required to inform any customer upon request, about the origin of the power cut within 72 hours of receipt of the request.

In case of power failure, dial the Customer Care Eneo on 8010

A step furthermore in the dynamics of strengthening of the energy offer in Cameroon

The english version of this text will be soon available.L’Etat du Cameroun; EDF; IFC Banque mondia

Communication of the Managing Director of Eneo Cameroon S.A at the IPAD conference

.The english version of this text will be soon available.Joël Nana Kontchou face à une centaine de

Emergency works further to an incident on the transport line Bekoko-Nkongsamba-Bamenda

Eneo Cameroon annonce  à ses clients de l’Ouest et du Nord-Ouest qu’un incident est survenu ce

Transport line Bekoko-Nkongsamba: acceleration of the works for a return to normal on Wenesday, January 13th at the latest

The english version of this text will be soon available.Suite à l’ incident survenu ce lundi 11 j


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