Payment via Orange Mobile Money
What does it mean to pay your bill?
With Orange Money, no need to move to pay your bills. You save time by making your payments from your mobile telephone.
Simplify your life and save time with Orange Money!
How does it work?
Prerequisite
Get the information you need to pay your bill via your mobile. This information is available on your bills:
Orange: contract number (1) and bill number
Eneo: contract number (2) and bill number
- it starts with1
- it starts with20
- the bill numberis in the format: " policy numberyearmonth " (XXXXXX14XX)
Payment Stages:
Dial #150*3#, choose your biller and follow the instructions.
Once you have selected your biller option, three options are available:
- pay/checkwitha registered account
- pay/checkwith thebill number
- Registeryour account number
Option 1: the prerequisite is to have a registered account. To save the account you, you go to the biller, simply choose option 3 and follow the instructions.
By choosing to pay/check for a registered account, all outstanding bills are automatically displayed. You just need to select the one you want to pay or check. Therefore, you no longer need a contract number or a bill number.
Option 2: For this option, you must have your contract and your bill number. You just need to follow the instructions.
What is the cost?
Check the cost of paying your Eneo bills through Orange Money
| Bill amount | Cost |
|---|---|
| From 1 to 5 000 Fcfa | CFAF100 |
| From 5 001 to 10 000 Fcfa | CFAF200 |
| From 10 001 to 50 000 Fcfa | CFAF400 |
| From 50 001 to 100 000 Fcfa | CFAF500 |
| Over 100 000 Fcfa | CFAF750 |
Useful tips
Proof of payment
When you make a bill payment via Orange Money, you receive a message indicating the status of the transaction. In this message, a transaction number such as "BPJJMMAA ..." is registered and serves as electronic receipt. You can use this number for any claim from the biller.
How can you get a paper receipt in addition to the SMS?
Note the number registered in the SMS confirmation on your paper bill or, if you prefer, use our printing service in your bill notification SMS. You will receive a printable PDF file.
Deadline to be considered
Bill payment is taken into account with the biller 48 hours after the operation.
These deadlines are considered by all billers. In case of dispute, your payment is validated upon presentation of the transaction number (included in the confirmation SMS).
